Cevalt Privacy Policy

Last Updated: May 16, 2025

Cevalt ("we," "us," or "our") is committed to protecting the privacy of our customers, employees, contractors, and partners. This Privacy Policy outlines how we collect, use, store, and protect personal information as part of our operations in greenhouse research, digital workplace services, and new technology studies. We support customers, onboard employees, and engage contractors in Canada and the USA, with digital data stored in secure data centers located in these regions.

1. Scope of This Policy

This policy applies to all individuals interacting with Cevalt, including:

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Customers using our services or engaging with our research initiatives.
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Employees and contractors working with Cevalt.
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Visitors to our website (www.cevalt.com) or digital platforms.

We comply with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and the California Consumer Privacy Act (CCPA) in the USA, along with other relevant state and federal regulations.

2. Information We Collect

We collect personal information necessary to provide our services, conduct research, and manage our workforce. This includes:

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Identity and Contact Information: Name, email address, phone number, mailing address.
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Professional Information: Job title, company name, and work-related details for employees and contractors.
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Customer Data: Information provided during customer support interactions, such as feedback or inquiries.
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Digital Data: IP address, browser type, device information, and usage data collected through our website or digital workplace tools.
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Research Data: Information gathered during greenhouse research or technology studies, which may include anonymized or aggregated data.

We do not collect personal information from children under 18. If we inadvertently collect such data, we will delete it upon discovery.

3. How We Collect Information

We collect information through:

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Direct interactions, such as when you provide details via forms, emails, or customer support channels.
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Automated technologies, such as cookies and analytics tools on our website. (See Section 7 for details on cookies.)
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Third-party services, such as recruitment platforms or digital workplace tools, where applicable.

4. How We Use Your Information

We use personal information for the following purposes:

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To provide and improve our services, including digital workplace solutions and customer support.
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To conduct greenhouse research and study new technologies.
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To manage employee and contractor relationships, including payroll and performance evaluations.
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To communicate with you, such as sending updates, newsletters, or research findings.
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For analytics and research to enhance our operations and develop new technologies.
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To comply with legal obligations in Canada and the USA.

5. How We Share Your Information

We collect information through:

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Service Providers: Third-party vendors (e.g., cloud storage providers, IT service providers) who assist in our operations, subject to strict confidentiality agreements.
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Legal Authorities: When required by law or to protect our rights, such as responding to a court order.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity, with prior notice to you.

We do not sell personal information to third parties.

6. Data Storage and Security

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Storage Location: All digital data is stored in secure data centers located in Canada and the USA.
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Security Measures: We use industry-standard safeguards, including encryption, firewalls, and access controls, to protect your data from unauthorized access, loss, or misuse.
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Retention: We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize the data.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and digital platforms. These technologies collect usage data, such as pages visited and time spent on our site. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy, linked on our website.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

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Access: Request access to the personal information we hold about you.
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Correction: Request corrections to inaccurate or incomplete data.
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Deletion: Request deletion of your personal information, subject to legal obligations.
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Opt-Out: Opt out of marketing communications or certain data processing activities.
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Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us using the details in Section 11.

9. Third-Party Services

We may use third-party services (e.g., analytics tools, cloud hosting) that collect or process data on our behalf. These providers are contractually obligated to protect your information and comply with applicable privacy laws. We disclose the use of such services in this policy and encourage you to review their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised "Last Updated" date. If significant changes affect your data, we will notify you via email or a prominent notice on our website.

11. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:

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Email: privacy@cevalt.com
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For complaints, you may also contact the Office of the Privacy Commissioner of Canada or your state’s privacy regulator in the USA.

12. Compliance with Laws

Cevalt is committed to complying with all applicable privacy laws, including PIPEDA in Canada and CCPA in the USA. We ensure our data practices align with the principles of transparency, accountability, and security.

Cevalt Privacy Policy

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